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Windows Systems Administrator

Mid-Senior Level | Full-time
Information Technology/Computing | livermore, CA | 01/11/2024

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Company Description

Join us and make YOUR mark on the World!

Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is important for continued success of the Laboratory’s mission.

Pay Range

$113,790.00 - $141,276.00 Annually for the 393.1 level
$137,640.00 - $170,904.00 Annually for the 393.2 level

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity.

Job Description

We're looking for a Windows Systems Administrator to provide advanced technical computer, infrastructure, and operations support for systems in this heterogeneous environment. You will work in a safety conscious, challenging, rapidly changing, and team-oriented environment to solve a variety of complex technical problems in a timely manner.  This position is in the Information Technology Operations (ITO) Division within the Computing Directorate.

This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

You will 

  • Work primarily at the main Livermore facility supporting and building infrastructure in a fast paced and heterogeneous environment while monitoring both Corporate and Isolated Network and Core Infrastructure Services, such as Remote Desktop Services, Load Balancers, Active Directory, Storage Systems, DR and Backups, VMWare, DNS, DHCP, Citrix Etc.
  • Manage Local Datacenter Operations, coordinate DR and BCP planning, perform security patching and hardware and/or software upgrades using independent judgment to resolve complex systems and network-related problems.
  • Collaborate with management, customers, and team members to evaluate and recommend procurements of Windows or Appliance based hardware and software.
  • Independently resolve problems, requiring highly advanced knowledge of one or more platforms (e.g., Windows, Exchange, VMWare, Active Directory, Citrix, etc.).
  • Define and maintain support documentation and procedures.
  • Be a team player, maintain appropriate technology, computer security, and safety knowledge, and support and represent the infrastructure team.
  • Perform other duties as assigned.

Additional job responsibilities, at the 393.2 level

  • Diagnose, troubleshoot, and resolve highly complex system and network-related problems, including driving problem resolution, working with vendors, and managing cases as required.
  • Serve as a technical leader and an internal and external consultant, providing highly advanced technical assistance to the user community and collaborating with customers in the design of their computing environment.
  • Function as a technology advocate, ensuring the most appropriate solutions are employed and maintained.

Qualifications

  • Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
  • Bachelor’s degree in a computer-related field or equivalent combination of technical training and experience.
  • Broad and in-depth knowledge and technical experience with Windows and/or Linux operating systems and/or Virtual environments and related hardware.
  • Extensive experienced with Remote Desktop Services, Active Directory, DNS, DHCP, Computer Security and/or Networking Protocols.
  • Ability to independently set priorities and resolve complex problems in a fast-paced environment.
  • Experience exercising effective customer support skills in a diverse user community with widely varying levels of computer literacy.
  • Proficient interpersonal and verbal and written communication skills, with ability to work independently and interact with a multi-disciplinary staff in a team environment.

Additional qualifications at the 393.2 level

  • Highly advanced knowledge of and substantial experience with Windows, and/or Linux operating systems, and/or Virtual environments and related hardware.
  • Substantial experience mentoring employees in technical skills.
  • Substantial experience serving as a technical team lead on projects, achieving positive results, and driving projects to closure on time and on budget.

Qualifications We Desire

  • Broad and in-depth knowledge and technical expertise with enterprise support tools for management, patching, or software distribution, computer network hardware, software, protocols, and principles, Windows computer security concepts and practices, computer network hardware/software, protocols and principles, and Windows operating systems.
  • Professional computer certification (e.g., MCSA, MCSE, CompTIA A+, ACSP, RedHat) or a professional network certification (e.g., CCNA).
  • Experience directing complex troubleshooting.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

 

 

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Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory.  If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request. 

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

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