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Application Administrator

Mid-Senior Level | Full-time
Information Technology/Computing | livermore, CA | 05/07/2021

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Company Description

Join us and make YOUR mark on the World!

Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is essential to innovation and creativity for continued success of the Laboratory’s mission.

Job Description

We have an opening for an experienced Application Administrator. You will work independently to configure and maintain a suite of commercial off-the-shelf (COTS) applications along with in-house developed software tools managing data and information in support of the NWI Program. You will be responsible for software application related problem management activities such as issue resolution and root cause analysis, working with WCI IT Infrastructure resources as needed, as well as coordinating/planning all application-specific upgrades/updates and serving as the liaison with both the vendor and WCI IT on all issues. This position is in the Application, Simulations and Quality (ASQ) Division within the Computing Directorate reporting to the Nuclear Weapons Information Program (NWIP) in the WCI Program Enablement Organization.

This position will be filled at either the 320.1 or 320.2 level based on knowledge and related experience as assessed by the hiring team.  Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

In this role you will 

  • Participate in the testing of the interoperability of application modules including those under development by in-house software development teams, COTS software deployed in the organization and external third parties, as necessary.

  • Monitor software applications, document and analyze problems, and publish the maintenance schedule, and review and author technical and end-user documentation.

  • Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.

  • Assist in the modification of software products and/or customer/internal systems to meet the needs of the client and/or end-user.

  • Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment, while providing in-depth analysis and innovative methods to end user problem diagnosis and resolution for the applications supported.

  • Serve as the liaison with vendor support on all issues, as well as interact with users and evaluate vendor products.

  • Provide oversight for software application related problem management activities such as issue resolution and root cause analysis.

  • Develop functional requirements; provide input and status for project tracking activities, conduct systems analysis, and prototype where appropriate and deploy, test, debug, upgrade, and document software applications and integration interfaces.

  • Perform other duties as assigned.

Additional job responsibilities, at the 320.2 level

  • Lead system and process analysis efforts to provide creative solutions for highly complex customer problems.

  • Design and develop technical integration solutions, working directly with the application project leads to recommend solutions and strategies for configuration and integration.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent level of demonstrated knowledge and experience.

  • Broad and in-depth knowledge of and experience with software applications and application interfaces.

  • Significant experience with DevOps tools and methodologies such as Ansible, Puppet, or Chef.

  • Experience on failover, high availability, disaster recovery, business continuance.

  • Extensive experience  troubleshooting abilities on connectivity issues due to firewall, load balancer, proxy, and others.

  • Significant experience in process automation, best practice approach, technology efficiency, and effectiveness.

  • Advanced knowledge of and technical experience with Windows and/or RedHat Linux Servers.

  • Advanced customer service and problem-solving skills, including the ability to maintain a positive attitude under adverse situations.

Additional qualifications at the 320.2 level

  • Highly advanced experience working independently with minimal guidance and supervision to plan and schedule workload and establish priorities, as well as advanced written and verbal communication skills necessary to effectively collaborate in a team environment, present and explain technical information, and provide advice to management.

  • Extensive experience with software configuration management and issue tracking.

  • Experience with SQL Query Development as it relates to Oracle and MSSQL Server databases.

Qualifications We Desire

  • Experience with monitoring tools, SQL Development, scripting, and Web Services.

  • Knowledge of Apache Tomcat, Microsoft IIS, and Oracle Application Server.

Additional Information

Why Lawrence Livermore National Laboratory?

  • Included in 2020 Best Places to Work by Glassdoor!
  • Work for a premier innovative national Laboratory
  • Comprehensive Benefits Package
  • Flexible schedules (*depending on project needs)
  • Collaborative, creative, inclusive, and fun team environment

Learn more about our company, selection process, position types and security clearances by visiting our Career site

Security Clearance

LLNL is a Department of Energy (DOE) and National Nuclear Security Administration (NNSA) Laboratory.  Most positions will require a DOE L or Q clearance (please reference Security Clearance requirement).  If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing.  An L or Q clearance requires U.S. citizenship.  If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted.  For additional information please see DOE Order 472.2.

Equal Employment Opportunity

LLNL is an affirmative action and equal opportunity employer that values and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

If you need assistance and/or a reasonable accommodation during the application or the recruiting process, please submit a request via our online form

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

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