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Information Technology/Computing | livermore, CA | 01/18/2021
Job Code: 320.1 Computer Associate / 320.2 Senior Computer Associate
Position Type: Career Indefinite
Security Clearance: Anticipated DOE Q clearance (requires U.S. citizenship and a federal background investigation)
Drug Test: Required for external applicant(s) selected for this position (includes testing for use of marijuana)
Medical Exam: Not applicable
Join us and make YOUR mark on the World!
We have an opening for an experienced application administrator. You will work independently to configure and maintain a suite of commercial off-the-shelf (COTS) applications along with in-house developed software tools managing data and information in support of the WTE Program. You will be responsible for software application related problem management activities such as issue resolution and root cause analysis, working with WCI IT Infrastructure resources as needed, as well as coordinating/planning all application-specific upgrades/updates and serve as the liaison with both the vendor and WCI IT on all issues. This position is in the Application, Simulations and Quality (ASQ) Division within the Computing Directorate, programmatically reporting to the Application and Information Manager within the Weapon Technologies Engineering (WTE) Program.
The position will be filled at either the 320.1 or 320.2 level depending on candidate qualifications. Additional responsibilities (outlined below) will be assigned if selected at the higher level.
In this role you will
Participate in the testing of interoperability of application modules including those under development by in-house software development teams, COTS software deployed in the organization and external third parties, as necessary.
Monitor software applications, document and analyze problems, and publish the maintenance schedule, and review and author technical and end-user documentation.
Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
Assist in the modification of software products and/or customer/internal systems to meet the needs of the client and/or end-user.
Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment, while providing in-depth analysis and innovative methods to end user problem diagnosis and resolution for the applications supported.
Develop functional requirements; provide input and status for project tracking activities, conduct systems analysis, and prototype where appropriate and deploy, test, debug, upgrade, and document software applications and integration interfaces.
Serve as the liaison with vendor support on all issues and interact with users and evaluate vendor products.
Provide oversight for software application related problem management activities such as issue resolution and root cause analysis
Perform other duties as assigned.
Additional job responsibilities, at the 320.2 level
Lead system and process analysis efforts to provide creative solutions for highly complex customer problems.
Design and develop technical integration solutions, working directly with the application project leads to recommend solutions and strategies for configuration and integration.
Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent level of demonstrated knowledge and experience.
Ability to quickly gain expertise in software applications and application interfaces.
Significant experience with failover, high availability, disaster recovery, and business continuance.
Advanced knowledge of and experience troubleshooting connectivity issues due to firewall, load balancer, proxy, and others.
Experience with process automation, best practice approach, technology efficiency, and effectiveness.
Experience with Windows and RedHat Linux Servers, as well as experience with SQL Query Development as it relates to Oracle and MSSQL Server databases.
Experience with scripting to perform administrative tasks.
- Advanced customer service and problem-solving skills, including the ability to maintain a positive attitude under adverse situations.
Additional qualifications at the 320.2 level
Significant experience with software configuration management and issue tracking.
Significant experience with SQL Query Development as it relates to Oracle and MSSQL Server databases.
Significant experience working independently with minimal guidance and supervision to plan and schedule workload and establish priorities.
Qualifications We Desire
Knowledge of Web Services.
Experience with monitoring tools.
Knowledge of Apache Tomcat, Microsoft IIS, and Oracle Application Server.
Why Lawrence Livermore National Laboratory?
- Included in 2020 Best Places to Work by Glassdoor!
- Work for a premier innovative national Laboratory
- Comprehensive Benefits Package
- Flexible schedules (*depending on project needs)
- Collaborative, creative, inclusive, and fun team environment
Equal Employment Opportunity
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